HIMSCON 2025 FACTS

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Every year, we bring together the brightest minds in healthcare, technology, and business for one of the most anticipated events in the industry: HIMSCON.

As HIMAP’s flagship conference, HIMSCON serves as the leading platform where global thought leaders, healthcare executives, innovators, policymakers, and professionals converge to explore the trends, technologies, and opportunities transforming healthcare information management and healthcare IT-BPM.

For more than two decades, HIMAP has championed the Philippine Healthcare Information Management Services (HIMS) sector, positioning the country as a world-class destination for value-added healthcare services. HIMSCON reflects this mission by creating opportunities, empowering stakeholders, and strengthening the healthcare ecosystem.

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HIMSCON is more than a conference. It is a dynamic experience designed to inspire collaboration, spark innovation, and build meaningful partnerships across the healthcare information management industry.

Attendees gain access to keynote presentations from global healthcare and technology leaders, expert panel discussions on emerging industry trends, and practical sessions covering artificial intelligence, automation, cybersecurity, workforce development, and healthcare compliance. The conference also offers strategic networking opportunities, exhibitor showcases, and special events that celebrate the people and organizations driving the industry forward.

From revenue cycle management and clinical support services to healthcare IT and life sciences, HIMSCON highlights the full breadth of the Philippine HIMS sector’s capabilities.

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The Philippine healthcare information management industry remains one of the country’s strongest and fastest-growing sectors. It employs more than 180,000 professionals and generates nearly US$4 billion in annual revenue. By 2028, the industry aims to create 285,000 jobs and contribute US$6.7 billion to the Philippine economy.

HIMSCON plays a critical role in advancing this vision by bringing together stakeholders from industry, government, academe, and global markets to discuss the ideas and strategies that will shape the next era of growth.

Key topics often explored during the conference include:

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What makes HIMSCON truly unique is the community it brings together. The conference attracts CEOs, operations and technology leaders, human resources professionals, government officials, academic institutions, technology partners, and aspiring healthcare professionals.

These diverse stakeholders come together to exchange insights, form partnerships, and strengthen the Philippines’ position as a global leader in healthcare information management.

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HIMSCON is also a celebration of excellence, innovation, and community. Through recognition programs, fellowship events, and special activities such as Hymns of HIMS, the conference showcases the talent, creativity, and passion that define the Philippine healthcare IT-BPM industry.

Each session, conversation, and connection reinforces HIMAP’s purpose of creating opportunities and empowering members for a thriving healthcare ecosystem.

EVENT SCHEDULE

Explore the detailed lineup of our upcoming event, featuring a comprehensive schedule of activities, sessions, and keynotes designed to engage and inspire attendees. From insightful presentations and panel discussions to networking breaks and interactive workshops, the schedule is crafted to provide valuable opportunities for learning and connection. Don't miss the chance to plan your day and make the most of your experience!

Conference Agenda

Day 1 October 8, 2026 (Thursday) | 8:30AM to 5:00PM
  • Registration and distribution of IDs and Conference Bags

  • Press Conference

  • Networking and Booth visits, Play Sponsor AVPs on Loop

Opening Ceremonies

National Anthem and Doxology

Opening Remarks & HIMSCON 2025 Overview

Session 1: Keynotes and Addresses

Keynote 1: Mapping the Future of HIMS: Opportunities, Obstacles, and Outcomes

Keynote 2: Beyond the Pilot: Navigating the AI Adoption Curve – Strategy, Talent, and Ethics

Keynote 3: Beyond the Degree – How Evolving Degrees and Applied Learning Are Reshaping Professional Expertise | Speaker: Chairperson Agrupis of CHED

Lunch Break, Booth Visits and AVP Play

Session 2: The Era of Technology and Innovation

Speaker 1: Augmented Empathy: Utilizing AI to Shift Healthcare BPO Teams from Transactional to Transformational Care

Speaker 2: Attrition and Resource Planning: How Operational Data Enables Smarter Workforce Decisions

HIMSCON Poll 2 - The Evolving Job Type Survey

Panel Discussion 1: Building the Bridge: Connecting Healthcare Talent to the Future of HIMS

Speaker 3: High-Tech, High-Touch: Building an AI-Ready Healthcare BPO Workforce While Preserving the Human Touch

Speaker 4: Beyond Voice: Elevating the Philippines as a Global Hub for Clinical & Healthcare Information Management

HIMSCON Poll 3 - AI Adoption in HIMS Companies

Panel Discussions 2: Elevating the Human Element: How AI Redefines the Role of Healthcare BPO Professionals

Synthesis and Closing

Day 1 Highlights, Key Take Aways and Closing Message

Booth Visits, AVP Play & Raffle of Prizes

Day 2 October 9, 2026 (Friday) | 8:30AM to 5:00PM

Networking and Booth visits, Play Sponsor AVPs on Loop

Opening Ceremonies

National Anthem and Doxology

Opening Remarks

Session 4: Translating Clinical Expertise into Top-of-Class Bedside Care

Speaker 5: Clinical Tools:  Augmenting Clinical Expertise with Applied Learning

Speaker 6: Elevating Skills:  Navigating Challenges & Opportunities in Core Clinical Competencies

Session 5: Sustaining the PH Advantage for local and Global HIMS Growth

Keynote 4: The Philippines as a Global Leader in Care: Leveraging Our Clinical Excellence and "Malasakit" in the Age of Digital Health

HIMSCON Poll 4 - Opportunity Barriers Haunting Modern Day Clinical Graduates

Multi-Sectoral Dialogue: Forging a Unified National Strategy: Sustaining Global Leadership While Strengthening Local E-Health

Lunch Break, Booth Visits and AVP Play

Session 6: Beyond the Bottom Line: Transforming BPO Operational Challenges into Springboards for Growth

Panel Discussions 3: "Malasakit" in Practice: How Compassionate Care Translates from Bedside to Remote Settings

Speaker 7: From Scale to Specialization: Closing the Healthcare BPO Skills Gap Through Industry-Aligned Micro-Credentials

Speaker 8: From Labor Arbitrage to Capability Arbitrage: Harnessing Real-Time Voice AI to Future-Proof Philippine BPOs

Panel Discussions 4: The Silver Lining in Operations: Transforming BPO Pain Points into Pathways for Innovation and Expansion

Session 7: Closing Plenary Discussions

CXO Forum: Charting the Future of HIMS: Elevating Skills, Sustaining Care, Harnessing Technology, Redefining Roles

Synthesis and Closing

Day 2 Highlights, Key Take Aways and Closing Message

Booth Visits, AVP Play & Raffle of Prizes

SPEAKERS

Frankie Antolin

Executive Director for Talent Attraction & Development – IBPAP

Julian Valenzuela

Co-founder and Chief Financial Officer – Exceture Inc.

JL Botor

Country Head – WorldSource Philippines

Vincent Remo

Senior Vice President for Operations – ADEC Innovations Corporation & HIMAP President

Larah Sta. Maria

Vice President, PH Delivery Shared Services & Innovation – Concentrix Philippines

Nicki Agcaoil

Chief Country Executive – Carelon Global Solutions Philippines

Darwin Mariano

Vice President for External Affairs, East Asia and Pacific – Optum & The UnitedHealth Group

Biddappa Sachin Machanda

Country Manager & VP – Prohance Philippines

Dr. Salin Kataria

Managing Director of Clinical Operations & Specialized Business Functions – Carelon Global Solutions Philippines

Bree Cerdinia-Ramos

Senior Training Manager – Shearwater Health

Wilson Tan

Regional Account Director – Coursera

Join the Industry’s Most Important Conversation

Whether you are a healthcare services provider, technology company, government agency, academic institution, investor, or aspiring professional, HIMSCON offers a unique opportunity to learn, connect, and lead.

Join us as we shape the future of healthcare information management and showcase the extraordinary talent, innovation, and resilience of the Philippine HIMS industry.

The venue

The Shangri-La at The Fort, located in Bonifacio Global City (BGC), is a luxurious hotel and mixed-use development offering elegant accommodations, dining, and world-class amenities. It features stunning views of the city skyline and provides guests with a range of facilities, including multiple restaurants, a wellness center, and extensive event spaces, making it an ideal destination for both leisure and business travelers.

Shangri-La @ The Fort, BGC

Bonifacio Hall A, B and C

SPONSORS

HIMSCON is made possible through the support of organizations committed to advancing healthcare innovation and industry growth.

Our sponsors play a vital role in helping us deliver a world-class conference while connecting with key decision-makers, industry leaders, and emerging talent. Through their partnership, sponsors gain valuable opportunities to showcase their products and services, build brand visibility, strengthen relationships, and demonstrate thought leadership.

Together, we create an event that inspires collaboration, accelerates innovation, and supports the continued success of the Philippine healthcare information management sector.

Co-Presenters

Optum Global Solutions (Co-Presenter)

Optum

Co-Presenter

Sanas (Co-presenter)

Sanas

Co-Presenter

Platinum Sponsors

Gold Sponsors

ProHance (Platinum)

Prohance

Platinum Sponsor

Coursera (Gold)_

Coursera

Gold Sponsor

Krisp (Gold)_

Krisp

Gold Sponsor

R1 RCM (Gold)

R1 RCM

Gold Sponsor

TP in the Philippines (Gold)

Teleperformance

Gold Sponsor

Silver Sponsors

Bronze Sponsors

Lyric (Silver)

Lyric

Silver Sponsor

Paywatch (Silver)

Paywatch

Silver Sponsor

Shearwater (Bronze)

Shearwater Health

Bronze Partner

Booth Sponsors

Connectivity Sponsor

MIS (Booth Sponsor)_

Move inSync

Booth Sponsor

PLDT (Connectivity Partner)_

PLDT Enterprise

Connectivity Sponsor

MEDIA PARTNERS

A Legacy — More than a Competition

Hymns of HIMS goes beyond the spotlight. It is a movement that aims to: